Kym Gilham
Creative Director
Kym leads the work. He was building business websites in the late '90s, when almost no business had one, and has been building them ever since - which means he has seen every platform fad arrive, peak, and quietly disappear.
He takes the first call because most problems that look like marketing problems turn out to be build problems. Slow product pages. A checkout that leaks. A brand that says one thing and looks like another.
“Let’s build the foundation before we talk growth.”
- Shopify & Ecommerce
- Website Development
- Design Direction
- UX & Conversion
Once it's built to convert, it's worth sending traffic to
Matt Adam
Growth Marketing Strategist
Matt runs behavioural marketing - the paid and organic work that gets people moving, and the reporting that tells you which part actually did it. He is unusually interested in where the numbers disagree with each other.
Most accounts he inherits are being measured wrong before they are being run wrong. So he fixes the measurement before he touches the mix.
“Every platform will claim the same sale. My job is working out how they work collectively to drive growth.”
- Behavioural Marketing
- Paid Search & Social
- Organic Growth
- Attribution
- LTV:CAC
- Reporting
Growth exposes whether the brand can carry it
Sass Glaesner
Brand Strategy
Sass works on what the brand actually stands for - positioning, voice, and the foundations most businesses never write down. It is the work that makes every other channel cheaper.
She is usually brought in when a brand has grown past its own story: still selling, but no longer sure what it is selling on.
“If nobody can repeat what you stand for, you're renting attention, not building it.”
- Brand Foundations
- Positioning
- Voice & Messaging
- Content Strategy